VIATERRA ESSENTIALS - HELMET VISOR SLEEVE

RETURNS

If our product does not meet your needs, our 3-day return policy gives you the option of returning items you have purchased from us. Please click on the Returns policy and choose the relevant category for more details.

EXCHANGE

If you want to exchange the product(s), you can pick any item(s) for an equivalent amount or pay the difference for a higher priced item. Please write to us on salesteam@viaterra.in for further details on the same. 

1. Wipe clean with a damp cloth using mild soap & water

2. Do not use any fabric stain removers, bleach or any chemicals for cleaning.

3. If there are stains which you are not able to remove using a damp cloth, use a soft bristled brush soaked in a mild pH neutral soap and rinse off using cold water. Please note that using the brush could lead to piling which will not be covered under warranty.

4. Allow to air dry thoroughly before storing in a shaded area

5. Store away from the sun & other heat sources

6. Dry-cleaning or machine washing or using a clothes dryers or hand/dhobi washing or soaking will void the warranty as this will damage the special coatings that the fabric has.

7. Do not alter the product or get it repaired at an unauthorized repair centre as this will void the warranty.

8. When you are storing the product, please do not stuff the item into a smaller space/container as this will damage the coating and void the warranty.

Warranty

We provide a 12 months warranty against defects in materials or craftsmanship if purchased directly from us or from an authorized dealer. Please click on Warranty policy and choose the relevant category for further details.

Lifetime repair support

Fabrics fade, zippers get stuck, plastic fittings break – a few things that could happen with usage. We believe in extending the life of our products so that we use lesser natural resources and you get more bang for your buck. Please write to us on salesteam@viaterra.in if you require any help with repairs or have any questions!