Privacy
Policy

At ViaTerra Gear, your privacy matters to us. We are committed to safeguarding the personal information you share when you visit www.viaterragear.com. This Privacy Policy outlines what data we collect, how we use it, and the measures we take to protect it.

1. Information We Collect

We may collect personal information when you:

Create an account
Make a purchase or complete a transaction
Contact us or respond to surveys and feedback requests
Subscribe to our newsletter or promotional communications

This information may include:

Full name
Email address
Phone number
Shipping address
Payment details
Any additional information you voluntarily provide

2. How We Use Your Information

We use the information we collect to:

Process and deliver your orders
Communicate with you about products, services, or promotions
Improve our website, services, and customer experience
Respond to your inquiries and provide support
Detect and prevent fraud or security issues

3. How We Protect Your Information

We employ industry-standard security practices to prevent unauthorized access, misuse, or disclosure of your data. While we strive to protect your information, please note that no online transmission or storage system is 100% secure.

4. Sharing Your Information

We may share your data with trusted third-party service providers who support our operations, such as:

Payment gateways
Shipping and logistics partners
Customer support platforms

We do not sell, rent, or trade your personal data for marketing purposes. We may disclose your information if legally required or to protect our rights.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tools to enhance your experience. You can control or disable cookies through your browser settings.

6. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

7. Your Choices

You may:

Unsubscribe from promotional emails using the link provided in each email
Contact us to update, correct, or delete your personal information at: contactus@viaterragear.com

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined here, unless a longer retention period is required by law.

9. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated “effective date.”

10. Contact Us

For questions about this Privacy Policy, please reach out to us at:

contactus@viaterragear.com

Disclamer

1. No Warranty

All content, products, and services on this website are provided "as is" and "as available." ViaTerra Gear makes no express or implied warranties regarding the accuracy, completeness, or reliability of the site’s content or offerings.

2. Limitation of Liability

To the fullest extent allowed by law, ViaTerra Gear is not liable for any direct, indirect, incidental, or consequential damages — including loss of profits, data, or business — arising from your use of this website or our products.

3. Product Use and Safety

While we strive to offer accurate product descriptions and usage guidelines, it is your responsibility to use our products safely and legally. We are not liable for injuries, damages, or losses resulting from improper use.

4. External Links

We may provide links to third-party websites for your convenience. ViaTerra Gear does not control or endorse these sites and is not responsible for their content, privacy practices, or accuracy.

5. Product Availability and Pricing

We do our best to ensure product details, pricing, and availability are accurate. However, we cannot guarantee real-time accuracy. All offerings are subject to change without notice.

6. Governing Law

This policy is governed by the laws of India. Any disputes related to your use of this website shall be subject to the exclusive jurisdiction of the courts of India.

7. Contact Us