At ViaTerra Gear, we believe loyalty should be rewarded. Our loyalty program is designed to thank you for being part of our journey—earn points, unlock exclusive rewards, and get more from every ride.
The ViaTerra Loyalty Program is designed to reward your continued trust in us. It's our way of enhancing your experience by offering benefits that recognize loyalty, deepen engagement, and deliver more value every time you shop with us.
Only customers who have made purchases directly through our website and have an active account on viaterragear.com are eligible to join the loyalty program.
To join the ViaTerra Gear loyalty program:
- Visit viaterragear.com
- Look for the “reward nudge” on the website. This might appear as a button, banner, or pop-up message
- Click on the reward prompt and follow the on-screen steps to sign up or log in
- Once enrolled, you’ll automatically start earning points on every purchase made through your registered account.
There are multiple ways to earn loyalty points:
- Place an order: Earn 1 point for every ₹1
- Sign up for an account: Get 1000 points
- Follow us on Instagram: Get 1000 points
- Write a product review: Earn 1000 points
- Celebrate your birthday: Receive 2000 points
Points will expire after 6 months of inactivity. If you don’t earn or redeem points within this period, your balance may reset to zero.
No, loyalty points are non-transferable and cannot be shared between accounts.
No, personal information linked to your loyalty account cannot be modified once registered.
Simply use the ‘Forgot Password’ option on the login page to reset your password using your registered email. For further assistance, our customer support team is always ready to help. Email us at help@viaterra.in for support.
Your privacy matters to us. We collect and use your personal information in line with our Privacy Policy, adhering to all relevant data protection laws. We employ strict security measures to ensure your data is safe and never misused.
All customers who have created an account on our website and made at least one qualifying purchase are eligible to join the ViaTerra Loyalty Program.
Loyalty points can be earned in several ways - by placing qualifying orders, signing up, following us on Instagram, writing product reviews, and more.
Note: Points are calculated excluding any discounts applied and shipping charges.
Points can be redeemed for discounts on future purchases by logging into your account and selecting a redemption option from the loyalty section.
All loyalty points are valid for 6 months from the date they are earned. Inactive accounts may result in points expiring.
Loyalty points are non-transferable. They cannot be shared, gifted, or transferred between accounts.
ViaTerra reserves the right to modify, suspend, or terminate the loyalty program at any time.
Your personal information is collected, stored, and used in accordance with our Privacy Policy. We are committed to protecting your data with strict security protocols.
These terms and conditions are governed by the laws of India.
Any disputes arising from or related to the loyalty program shall be resolved as per applicable laws.
For questions or concerns related to the loyalty program, email us on help@viaterra.in
